We only accept refunds on unopened, unused products. NO EXCEPTIONS. If your product arrives defective, or if you are unhappy with the performance we will provide an RMA authorization and return label to exchange it for a new one. It is your responsibility to do your research beforehand to make sure you are buying the right product at the right price range. Vaporizers have different levels of performance, so please don't expect to only spend $50 on a low end vape and then complain about the performance. The lower priced vaporizers are designed to provide a decent performance at an affordable price, so please keep that in mind.
We urge customers who are unhappy with their products performance to liquidate them on eBay and other similar auction sites.
Most items are in stock and ready to ship. If you order an item that is not in stock, we will notify you with an ETA, at which time you will have the option to cancel your order.
We will never share or sell your information with any third party. Your name, email, phone and address will be used solely for order-related communication and shipments. We do not store credit card information, which is ran securely to prevent interception by third parties. We use Google Site Stats for tracking sales made through our Google ads. Though none of your personal information is being used or recorded in any way, you may disable this cookie if you wish.